Digital transformation is the utilisation of the latest digital technologies with innovative business models to transform the way customers engage with the organisation.
Digital transformation involves aligning and integrating the latest digital technology solutions in an innovative way that transform the business operationally and establish a connected customer experience. It could address the external buy-side and supply-side customers as well as the internal customers i.e. employees of the organisation.
A move towards digital transformation can disrupt the existing business model for the organisation and become a real driver for change.
The digital transformation programmes in large organisations include the integration of big data analytics, cloud computing, enterprise mobility, and social and collaborative working technology. There is a new world of IoT and ‘real time’ information collection, sharing and analytics where organisations have to become smarter at what they do and how they do it. The CIOs in collaboration with other functional departments need to identify the needs of their internal and external customers before defining the most suitable technologies.
Digital transformation is a massive strategic and commercial undertaking for an organisation. It can drive innovation, achieve long term cost savings, bring agility in the business and provide competitive advantage.
We help our clients to deliver a complete digital transformation programme that includes:
Strategy and operating model design
Sourcing and contract (re)negotiation
Transition and transformation programme management
Digital transformation is becoming a key business requirement to address the needs of the increasingly digital savvy customers. It is vital for large organisations to seize the opportunity to transform their business to maintain a competitive advantage.