7 enablers for successful digital transformation in retail
The retail industry is currently facing a significant challenge with an increasing competitive threat from online/digital-only retailers and equally digital savvy and demanding customers. Retailers need to innovate their sales models and integrate digital technologies throughout their businesses. To overcome these challenges and to stay competitive in the digital retail landscape, organisations are implementing large-scale digital transformation programmes. In this insight we have identified the 7 enablers organisations need to consider for delivering successful digital transformation in retail.